• Delineate actions that need to be taken to translate vision into reality
• Improve communications across company
• Reduce internal interruptions
• Utilize resources more powerfully
• Develop your people in critical areas of skills and knowledge
• Align the management team for clearer direction and purpose
• Develop measurements and performance indicators for success

• Vice Presidents
• New Hire Managers
• 1st and 2nd Line Managers and Supervisors
• Team Leaders
• Global Account Managers

Details Below

DAY 1

Leadership and Vision

• Why Leadership and Vision Are so Important
• Leadership and Management - The Differences and How to Integrate Each
• Leadership Attributes
• Profile of Great Leaders and How to Apply to Current Environment
• Team Exercise - Four Leadership Profiles
• Leading a Remote Team
• What is Vision?
• Creating a Vision That People Respond To
• Team Exercise - Creating a Vision
• Publicizing and Institutionalizing your Vision
• R.E.A.L.™ Tips
  

Getting Out of Your Own Way

• Understanding Your Own Behavior, Strengths, Weaknesses, Desires and Fears
• How These Might Interfere with Relating or Listening to Others
• The Personal Profile System^® Instrument - Understanding DiSC^® Styles
• Identifying Other DiSC^® Styles
• DiSC^® Goals and Fears
• Using DiSC^® in Role Plays
• Applying DiSC^® to current situations
• R.E.A.L.™ Tips

Setting and Communicating Goals, Priorities, Measurements and Expectations

• Turning Your Vision into S.M.A.R.T. Goals and Priorities
• What is a S.M.A.R.T. Goal
• Boulders vs. Pebbles - Achieving Large Goals Through Small Steps
• Continue - Start - Stop
• What are You Willing or Not Willing to Do
• What do You Expect from Your People?
• What do They Expect from You?
• Writing S.M.A.R.T Goals
• Why People Don't Do as Expected
• Getting Your Expectations Met
• PAQ2 Measurement - Passive. Active, Quantitative and Qualitative
• Practice Sessions and Case Studies
• R.E.A.L.™ Tips
  

DAY 2

PAQ2 - Developing Your People

• Goals and Priorities Tell You What to Develop
• Different Levels of Development
• The Development Grid
• Applying this to New Initiatives, Relationships and Learning
• Where do Your People Fit in the Grid on a Macro and Micro Level
• Analyzing Each of Your People and Their Development Needs
• Different Development Techniques and Modalities
• Developing Your Team
• Break Out Sessions and Development of Actual Plan
• R.E.A.L.™Tips

• Turn On's and Turn Off's for People
• Reading and Reacting to Different People
• Motivational Tips
• Motivating People to Help Them Achieve Their Goals
• Motivating the Different DiSC^® Styles
• The Managing Performance Action Planner
• Team Motivation
• Five Real World Situations
• R.E.A.L.™ Tips

PAQ2 Coaching and Counseling People

• The Manager's Duties
• Keys to Coaching Success
• Passive and Active Coaching
• Working with Older People
• Working with More Experienced People
• Practice Exercises
• Implementing R.E.A.L.™ Selling
• Conducting Productive Meetings
• Holding People Accountable

Holding  People Accountable

• Set the Right Expectations Up Front
• Knowing When to Hold People Accountable
• Handling the Interaction
• Dealing with Indifference, Defiance and Objections
• Dealing with Different DiSC^® Styles
• Dealing with Different Levels of Competency
• Managing the Exception
• Practice Exercise
• R.E.A.L.™ Tips

Hiring the Right People

• Aligning Job Requirements to Required Skills and Competencies
• Identifying the Perfect Candidate
• Interviewing Processes - Individual and Team
• Creating a List of Questions
• Asking the Questions without Giving the Answers
• Simulating your Environment to Test their Ability
• Practice Sessions for Current or Expected Job Openings
• R.E.A.L.™ Tips