Rackspace Testimonial Letter

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Dear Jonathan,

I thought you would want some empirical data on how your program has helped Rackspace in our sales initiatives.

As you know, we have very aggressive numbers to achieve to every month and every quarter. To achieve these, we needed to have a higher close ratio on the opportunities we were working. I am happy to tell you that after 6 months, our close ratios are up over 30%, a 25% improvement!

In addition, our positioning in the Enterprise or Complex market has grown substantially. We have closed the largest sales in the history of the company in the last 2 quarters.

These improvements can be directly attributed to your R.E.A.L. Selling and Selling Strategically programs, as well as the follow up and reinforcement you have done with our team.

We look forward to getting the same results in our EMEA office as well in our Business Development and Account Management arena.

Thanks once again for your help in 2004. We look forward to 2005 being even better.

Sincerely,

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Glenn Reinus
VP of Worldwide Sales
Rackspace Managed Hosting

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