The Real-Time Power of the Internet
At
On-Line Training, we recognize the intense pace
companies must sustain in order to remain competitive.
Likewise, we recognize that for every day spent
in a traditional classroom environment, it's a
day your sales and service professionals aren't
spending prospecting for new business, generating
add-on sales revenue, or developing stronger customer
relationships.
In response to this growing dilemma, we've created
user-friendly, e-learning development programs
that enable you to achieve your goals and objectives
with minimal time out of the field, not to mention,
minimal out of pocket expenses.
(Top)
About On-Line Training
For Sales, Service, and Management
On-Line Training is a division of The Improved
Performance Group, an acknowledged leader in delivering
traditional classroom instruction for over twelve
years. On-Line Training is comprised of senior
sales and management executives dedicated to helping
our clients achieve their overall business initiatives.
Each member of our On-Line Training team has over
15 years of experience and individual expertise
in communications, technology, finance, healthcare,
and manufacturing. A partial list of clients who
have benefited from our programs include: AT&T,
Lucent Technology, Dell Computers, Tivoli Systems,
MCI, Information Builders, Panasonic and many
more.
All of our on-line, e-learning sales training
development programs can be custom designed according
to your specific requirements and encompass the
entire realm of sales, leadership, customer service,
and channel management. Our approach is to meet
with senior management to understand overall needs,
objectives and the desired results. The involvement
of the senior partners and associates guarantees
the application and reinforcement of your program.
The utilization of technology to deliver the program
guarantees a faster and sustained impact to your
bottom line.
(Top)
Our
On-Line Training Programs
R.E.A.L.™ Selling©
is a comprehensive, on-line, e-learning development
program that emphasizes the essential skills of
selling. This program will help your entire sales
organization transition from a price or technical
based sales focus to a consultative, needs-based
sales approach. From pacing techniques to get
on common ground, to determining priorities and
needs, to obtaining small and large commitments,
this program is designed to increase profits,
provide greater control of the sales process,
and increase customer satisfaction.
R.E.A.L.™ Service and Support©
reinforces the concept that, "It is easier,
and less expensive to keep a customer than find
a new one." In addition to refining skills
to provide effective customer support, this program
is designed to help service professionals identify
critical value-added, post-sales revenue generating
opportunities.
Selling Strategically© is a
high-powered module that accelerates the impact
of our R.E.A.L.™ Selling Program utilizing
our Strategic Opportunity Sales Analysis tool.
This course is designed to help you establish
strong, competitive account strategies.
R.E.A.L.™ Channel Management©
represents a step-by-step process to develop stronger
partnerships to help expand market share, facilitate
reseller sales champions, control the cost of
sales, while increasing overall departmental productivity.
R.E.A.L.™ Leadership©
embraces the foundational elements of effective
leadership and shows participants why it is so
critical to their company's economic survival.
This on-line program thoroughly explores the attributes
of leadership, setting goals, communicating expectations,
effective coaching, counseling, and confronting
team members, and how to create appropriate motivational
environments.
Contact On-Line Training
To learn more about the results you can expect
from our fully clientized programs and on-line
development modules, you can email us for more information
or phone: 201-391-1643.To
sample our asynchronous e-learning program, please
go to our demo.
