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CLIENTIZED SALES, LEADERSHIP. AND SERVICE DEVELOPMENT PROGRAMS

Gaining Market Share

Program Benefits

  • Defining the criteria for the accounts that must be protected
  • Defining the criteria for the accounts you want to take from the competition
  • Creating protect and attack strategies for each of the above
  • Create aggressive programs and incentives to win and maintain profitability
  • Using your executive team effectively
  • How to engage executives to differentiate yourself and understand their priorities and needs
  • Creating fear and uncertainty at the executive level
  • Leveraging your strengths to differentiate your offering
  • Keeping the executive involved and engaged during the sales process

Who Should Attend

  • All Sales Personnel Responsible for Quota Attainment and/or Revenue Generation
  • All Levels of Management
  • Major Account Sales Personnel
  • Sales Support
  • Sales Management

Program Agenda

Day 1

1. Criteria to Protect and Attack

  • Profiling Your Install Base
  • Size Industries
  • Growth potential
  • Influence in Industry or Geography
  • Areas of vulnerability
  • Your strengths and weaknesses as an organization
  • Other depending upon your situation

2. Creating Strategies to Protect and Win Business

  • 5 Strategies to Utilize Based Upon Customer Profile
  • Building an Effective Team Tactics to Execute Strategy
  • Anticipating and Defeating Your Competition’s Strategy  
  • Identifying the Politics of a Situation
  • Different Roles People Play in Making a Decision 
  • Identifying and Developing Coaches
  • Developing and Implementing Effective Tactics to Support Your Strategy
  • Setting Landmines and F.U.D. For Your Competitor
  • Saving the Deal if All Else Fails

3. Gaining Access to Power

  • Defining Your Best Opportunities for Success
  • Proactive and Situational Opportunities
  • Who Do You Need to Get To?
  • What Do They Care About?
  • How Do You Get There -The Best Lead  Sources
  • Having A Legitimate Reason to Call
  • What Do You Say When They Pick up the Phone?
  • Using e-Mail and the Internet
  • “People who Need People”
  • Application to Real Current Situations
  • R.E.A.L.™ Tips

4. Provocative Dialogue with Executives

  • Research Before The Call
  • Coming Across As An Equal 
  • How To Engage Executives To Differentiate Yourself And Understand Their Priorities And Needs
  • Introduce F.U.D. Into The Dialogue To Create Just Enough Anxiety That Something Has To Be Done
  • Asking “That Is A Good Question” Questions
  • Aligning Yourself To Be Part Of The Solution 
  • Using You As A Sounding Board 
  • Adding Value that May Not Directly Help You – Consulting and Referring

5. Keeping Executives Involved

  • Keeping Clients Focused on Your Company
  • Creating a Track of Activity
  • Using Your Team and Executives Effectively
  • Course Review & Questions
  • R.E.A.L.™ Tips

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Improved Performance Group
70 K Chestnut Ridge Road
Montvale, NJ 07645
(201) 391-1643

 

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