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CLIENTIZED SALES, LEADERSHIP. AND SERVICE DEVELOPMENT PROGRAMS

About IPG

Focus On Results

All of IPG's programs are fully custom designed, or "clientized", unique to each of our client's needs and encompass the entire realm of sales training, leadership development and customer service training. Since it is a modular program, we can also pick the one or two subjects or skills that are most relevant to your current situation!

The Improved Performance Group (IPG) was founded in 1994. Since our founding, we have conducted sales training and management training for over 15,000 people worldwide. IPG's principles and associates each have over 15 years of experience, successfully selling, and managing large organizations, in most cases, being #1 worldwide.

We are recognized for our innovative work in integrating the tenets of Inscape's DiSC Personal Profile System, and applying them to sales, management, and service processes for higher productivity and effectiveness. IPG personnel have been guest speakers at client kickoffs and meetings worldwide, including BT, AT&T, Dell, Cisco Systems, Polycom, VeriSign, Advertising.com, Classmates.com, PictureTel Corporation, and many others.

"Clientized" Program Development

"Clientization" allows your people to apply the sales training and management training programs directly to their real world. Your people will instantly integrate and utilize the information and tools provided in each workshop.

Over 100 years of cumulative experience highlights the need to create custom designed, integrated programs that are supported and fostered in the field by management. This experience and success creates hard hitting, high impact workshops that yield fast, and lasting results.

The results of our clientized programs include:

  • Bottom/Top Line Impact of Higher Revenues and Margins
  • Maximized Departmental Productivity and Individual  Employee Contribution
  • Shortened Sales Cycles
  • Increased Percentage of Wins
  • Account Penetration and Influence at Executive Levels withinTargeted Accounts
  • Stronger Relationships with Customers and Channel Partners
  • Improved Customer Satisfaction
  • Lower Employee Attrition
  • Higher Retention and Revenue Growth from Install Base
  • Systematic Approach to Achieving Business Initiatives

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Improved Performance Group
70 K Chestnut Ridge Road
Montvale, NJ 07645
(201) 391-1643

 

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